Payments, Policies & Referrals
I accept all major credit cards, Venmo and cash (it’s still king).
Upon booking, you will be asked to provide a credit card number for your services.
If you need to cancel, my deadline is 24 hours prior to your scheduled appointment. If you cancel within that 24 hour window, you will be charged a cancellation fee that is equal to 50% of your scheduled service(s). If you no show, you will be charged a 100% fee of your scheduled service(s), and you will need to pay a non-refundable deposit on future appointments.
I ask that you please do your best to reschedule/cancel at least 2 weeks in advance of any bookings.
Refer a friend, and you both will receive $25 off your next appointment. This means, $25 off for you, and $25 off your referral’s second (or return) visit. This offer is good for cuts with Penelope only.